{"id":982,"date":"2025-06-22T11:45:54","date_gmt":"2025-06-22T11:45:54","guid":{"rendered":"https:\/\/www.iidia.org\/?p=982"},"modified":"2025-07-20T01:58:18","modified_gmt":"2025-07-20T01:58:18","slug":"terms-of-reference-mojaloop-system-integrator-the-gambia-national-interoperability-platform-implementation","status":"publish","type":"post","link":"https:\/\/www.iidia.org\/fr\/terms-of-reference-mojaloop-system-integrator-the-gambia-national-interoperability-platform-implementation\/","title":{"rendered":"TERMS OF REFERENCE &#8211; Mojaloop System Integrator &#8211; The Gambia National Interoperability Platform Implementation"},"content":{"rendered":"<p><\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.iidia.org\/wp-content\/uploads\/2025\/06\/GIPS_ToR_updated_05072025.pdf\" type=\"application\/pdf\" style=\"width:100%;height:350px\" aria-label=\"Contenu embarqu\u00e9 GIPS_ToR_updated_05072025.\"><\/object><a id=\"wp-block-file--media-c8d742fd-4f7e-41c0-974a-7dd22db5f29c\" href=\"https:\/\/www.iidia.org\/wp-content\/uploads\/2025\/06\/GIPS_ToR_updated_05072025.pdf\">GIPS_ToR_updated_05072025<\/a><a href=\"https:\/\/www.iidia.org\/wp-content\/uploads\/2025\/06\/GIPS_ToR_updated_05072025.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-c8d742fd-4f7e-41c0-974a-7dd22db5f29c\">Download<\/a><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"158\" src=\"https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2.jpg?resize=1024%2C158&#038;ssl=1\" alt=\"\" class=\"wp-image-993\" srcset=\"https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=1024%2C158&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=300%2C46&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=768%2C118&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=1536%2C236&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=2048%2C315&amp;ssl=1 2048w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?resize=18%2C3&amp;ssl=1 18w, https:\/\/i0.wp.com\/www.iidia.org\/wp-content\/uploads\/2025\/06\/L2-scaled.jpg?w=2160&amp;ssl=1 2160w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>TERMS OF REFERENCE<\/strong><\/p>\n\n\n\n<p><strong>Mojaloop System Integrator &#8211; Enhanced Version<\/strong><\/p>\n\n\n\n<p><strong>The Gambia National Interoperability Platform Implementation<\/strong><\/p>\n\n\n\n<p><strong>Send all bids to: <\/strong><a href=\"mailto:ndabo@iidia.org\"><strong>ndabo@iidia.org<\/strong><\/a><strong> et copie <\/strong><a href=\"mailto:iidia@iidia.org\"><strong>iidia@iidia.org<\/strong><\/a><strong>&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>1. Contexte<\/strong><\/p>\n\n\n\n<p>The Central Bank of The Gambia (CBG), in collaboration with the Institute for Inclusive Digital Africa (IIDIA) and other stakeholders, is implementing a national interoperability platform using Mojaloop, an open-source real-time payment system. This initiative aligns with The Gambia&#8217;s National Financial Inclusion Strategy and supports broader ECOWAS regional integration objectives.<\/p>\n\n\n\n<p>The platform aims to promote seamless interoperability among banks, mobile money operators (MMOs), microfinance institutions (MFIs), and other financial service providers (FSPs), thereby accelerating financial inclusion and economic development.<\/p>\n\n\n\n<p>To ensure successful deployment, customization, and sustainable long-term operation of this critical financial infrastructure, a qualified Mojaloop System Integrator (SI) is required.<\/p>\n\n\n\n<p><strong>2. Objective&nbsp;<\/strong><\/p>\n\n\n\n<p>The primary objective is to procure an experienced System Integrator (SI) with expertise in deploying Mojaloop-based systems and implementing L1P-compliant infrastructure for a national interoperable digital payments platform. The system integrator will lead the comprehensive technical deployment, integration, customization, and support of The Gambia&#8217;s Mojaloop-based national interoperability switch, ensuring it meets international standards, regulatory requirements, and stakeholder needs.<strong>&nbsp;<\/strong><\/p>\n\n\n\n<p>The selected international integrator must bid in association with a local integrator that operate in Gambia for the assignment.<\/p>\n\n\n\n<p><strong>3. \u00c9tendue des travaux<\/strong><\/p>\n\n\n\n<p>The selected System Integrator will be responsible for the following comprehensive scope:<\/p>\n\n\n\n<p><strong>A. Pre-Deployment Assessment and Planning<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conduct a detailed infrastructure and stakeholder readiness assessment<\/li>\n\n\n\n<li>Develop a comprehensive project implementation roadmap with clear milestones<\/li>\n\n\n\n<li>Establish baseline performance metrics and success criteria<\/li>\n\n\n\n<li>Create detailed risk assessment matrix and mitigation strategies<\/li>\n<\/ul>\n\n\n\n<p><strong>B. System Architecture and Deployment<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deploy Mojaloop core components including Switch, Account Lookup Service (ALS), Central Ledger, Settlement, and Transaction Request Service<\/li>\n\n\n\n<li>Design and implement high-availability architecture with minimum 99.9% uptime<\/li>\n\n\n\n<li>Configure system for a minimum 2,000 transactions per second (TPS) capacity<\/li>\n\n\n\n<li>Implement a multi-data center deployment strategy for disaster recovery<\/li>\n\n\n\n<li>Deploy sandbox environment for participant testing and integration<\/li>\n<\/ul>\n\n\n\n<p><strong>C. Participant Integration and Onboarding<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Design and implement standardized participant onboarding procedures<\/li>\n\n\n\n<li>Develop and maintain FSP Interoperability APIs and integration guidelines<\/li>\n\n\n\n<li>Create dedicated integration testing environments and certification protocols<\/li>\n\n\n\n<li>Provide comprehensive technical guidance and support to participating institutions<\/li>\n<\/ul>\n\n\n\n<p><strong>D. Regulatory Compliance and Risk Management<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure full compliance with CBG payment system regulations and guidelines<\/li>\n\n\n\n<li>Develop and implement comprehensive incident response procedures<\/li>\n\n\n\n<li>Implement appropriate transaction monitoring mechanisms.<\/li>\n<\/ul>\n\n\n\n<p><strong>E. Security Implementation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Implement end-to-end encryption for all transactions and communications<\/li>\n\n\n\n<li>Establish multi-factor authentication and role-based access controls<\/li>\n\n\n\n<li>Deploy comprehensive audit logging systems<\/li>\n\n\n\n<li>Ensure compliance with international security standards (ISO 27001)<\/li>\n<\/ul>\n\n\n\n<p><strong>F. Customization and Localization<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customize Mojaloop platform to accommodate local regulatory and business requirements<\/li>\n\n\n\n<li>Develop or modify adapters\/middleware for legacy system compatibility<\/li>\n\n\n\n<li>Implement local currency handling and multi-currency support capabilities<\/li>\n\n\n\n<li>Integrate with existing CBG systems and regulatory reporting requirements<\/li>\n<\/ul>\n\n\n\n<p><strong>G. Testing and Quality Assurance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Develop and execute comprehensive testing strategies (unit, integration, system, UAT)<\/li>\n\n\n\n<li>Conduct performance and load testing under realistic transaction volumes<\/li>\n\n\n\n<li>Perform security and penetration testing with third-party validation<\/li>\n\n\n\n<li>Execute disaster recovery and business continuity testing<\/li>\n\n\n\n<li>Support participant integration testing and certification processes<\/li>\n<\/ul>\n\n\n\n<p><strong>H. Go-Live Support and Transition<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan and execute phased go-live strategy (pilot, limited launch, full deployment)<\/li>\n\n\n\n<li>Provide 24\/7 technical support during go-live periods<\/li>\n\n\n\n<li>Monitor system performance and resolve issues in real-time<\/li>\n\n\n\n<li>Conduct post-implementation reviews and optimization<\/li>\n\n\n\n<li>Support early-stage operations and user adoption initiatives<\/li>\n<\/ul>\n\n\n\n<p><strong>I. Capacity Building and Knowledge Transfer<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Design and deliver comprehensive training programs for CBG and Gamswitch technical teams<\/li>\n\n\n\n<li>Train participating institutions on system integration and operations<\/li>\n\n\n\n<li>Develop detailed user manuals, system documentation, and knowledge transfer materials<\/li>\n\n\n\n<li>Establish technical support helpdesk and escalation procedures<\/li>\n<\/ul>\n\n\n\n<p><strong>J. Ongoing Support and Maintenance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide 24\/7 system monitoring and incident response services<\/li>\n\n\n\n<li>Establish service level agreements (SLAs) for system availability and performance<\/li>\n\n\n\n<li>Apply security patches, system updates, and platform upgrades<\/li>\n\n\n\n<li>Conduct regular system health checks and performance optimization<\/li>\n\n\n\n<li>Provide ongoing technical support and troubleshooting services<\/li>\n\n\n\n<li>Maintain system documentation and update operational procedures<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Technical Requirements and Specifications<\/strong><\/p>\n\n\n\n<p><strong>4.1 Infrastructure Requirements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing Capacity:<\/strong> Minimum 2,000 TPS with ability to scale<\/li>\n\n\n\n<li><strong>System Availability:<\/strong> 99.9% uptime with maximum 4 hours monthly downtime<\/li>\n\n\n\n<li><strong>Response Time:<\/strong> Maximum 500ms for P2P and P2B transfers, 2 seconds for other use cases<\/li>\n\n\n\n<li><strong>Data Storage:<\/strong> Encrypted data storage with minimum 7-year retention capability<\/li>\n\n\n\n<li><strong>Backup and Recovery:<\/strong> Real-time data replication with maximum 15-minute RTO<\/li>\n<\/ul>\n\n\n\n<p><strong>4.2 Security Requirements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>End-to-end encryption using industry-standard protocols (TLS 1.3, AES-256)<\/li>\n\n\n\n<li>Multi-factor authentication for all administrative access<\/li>\n\n\n\n<li>Role-based access control with segregation of duties<\/li>\n\n\n\n<li>Comprehensive audit logging\u00a0<\/li>\n\n\n\n<li>Regular security assessments and compliance reporting<\/li>\n<\/ul>\n\n\n\n<p><strong>4.3 Integration Standards<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>RESTful API architecture with OpenAPI 3.0 specification<\/li>\n\n\n\n<li>ISO 20022 message format compliance<\/li>\n\n\n\n<li>Support for mobile money and banking channel integration<\/li>\n\n\n\n<li>Real-time settlement capability with T+1 processing<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Livrables<\/strong><\/p>\n\n\n\n<p><strong>Phase 1: Assessment and Planning&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprehensive stakeholder and infrastructure assessment report<\/li>\n\n\n\n<li>Detailed project implementation plan with timeline and milestones<\/li>\n\n\n\n<li>Technical architecture document and system design specifications<\/li>\n\n\n\n<li>Risk assessment matrix and mitigation strategies<\/li>\n\n\n\n<li>Participant onboarding strategy and procedures<\/li>\n<\/ul>\n\n\n\n<p><strong>Phase 2: Development and Deployment&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configured and tested Mojaloop production environment<\/li>\n\n\n\n<li>Deployed sandbox environment with participant integration capabilities<\/li>\n\n\n\n<li>Customized adapters and middleware components<\/li>\n\n\n\n<li>Comprehensive API documentation and integration guidelines<\/li>\n\n\n\n<li>Security assessment and compliance certification report<\/li>\n<\/ul>\n\n\n\n<p><strong>Phase 3: Integration and Testing&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Participant integration and certification completion<\/li>\n\n\n\n<li>Comprehensive testing reports (SIT, UAT, performance, security)<\/li>\n\n\n\n<li>Go-live readiness assessment and approval<\/li>\n\n\n\n<li>Training materials and capacity-building documentation<\/li>\n\n\n\n<li>Operational procedures and maintenance guidelines<\/li>\n<\/ul>\n\n\n\n<p><strong>Phase 4: Go-Live and Support&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Successful system go-live with all participants<\/li>\n\n\n\n<li>Post-implementation support and issue resolution logs<\/li>\n\n\n\n<li>Performance monitoring reports and optimization recommendations<\/li>\n\n\n\n<li>Knowledge transfer completion certificates<\/li>\n\n\n\n<li>Final project closure report and lessons learned documentation<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Duration and Timeline<\/strong><\/p>\n\n\n\n<p><strong>Total Contract Duration:<\/strong> The initial contract will be for a period of 06 months with possibility of extension\/renewal based on performance and project needs.<\/p>\n\n\n\n<p><strong>Timeline: <\/strong>The integrator must finalize the first onboarding of bank, MNO, MFI for a go live on 15th December 2025 at the latest<\/p>\n\n\n\n<p><strong>7. Reporting and Governance Structure<\/strong><\/p>\n\n\n\n<p><strong>7.1 Reporting Lines<\/strong><\/p>\n\n\n\n<p>The System Integrator will report to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Primary:<\/strong> Program Lead, Gambia Interoperability Switch Program<\/li>\n<\/ul>\n\n\n\n<p><strong>7.2 Coordination Framework<\/strong><\/p>\n\n\n\n<p>Close coordination required with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Central Bank of The Gambia (CBG)\u00a0<\/li>\n\n\n\n<li>Gamswitch management and technical teams<\/li>\n\n\n\n<li>Participating FSPs and their technical teams<\/li>\n\n\n\n<li>IIDIA program management and technical advisory teams<\/li>\n\n\n\n<li>Donor stakeholders\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>8. Required Qualifications and Experience<\/strong><\/p>\n\n\n\n<p><strong>8.1 Institutional Requirements (Mandatory)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mojaloop Experience:<\/strong> Proven experience deploying Mojaloop in a national or institutional context.<\/li>\n\n\n\n<li><strong>Payment Systems Expertise:<\/strong> Demonstrated experience with large-scale payment system deployments processing\u00a0<\/li>\n\n\n\n<li><strong>Technical Capabilities:<\/strong> Expertise in Kubernetes, APIs, DevOps, and microservices architecture.<\/li>\n\n\n\n<li><strong>Regional Experience:<\/strong> Proven track record in West African or similar emerging market implementations<\/li>\n\n\n\n<li><strong>Regulatory Compliance:<\/strong> Experience with central bank regulations and financial compliance frameworks<\/li>\n<\/ul>\n\n\n\n<p><strong>8.2 Key Personnel Requirements<\/strong><\/p>\n\n\n\n<p><strong>Technical Lead\/Mojaloop Architect (Mandatory)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum of 3 years of payment systems architecture experience<\/li>\n\n\n\n<li>Mojaloop Foundation certification or equivalent<\/li>\n\n\n\n<li>Experience leading at least one Mojaloop implementation<\/li>\n\n\n\n<li>Strong knowledge of payment industry standards (ISO 20022, EMV, PCI-DSS)<\/li>\n<\/ul>\n\n\n\n<p><strong>DevOps\/Infrastructure Engineer (Mandatory)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kubernetes Administration certification\u00a0<\/li>\n\n\n\n<li>Minimum 3 years DevOps experience in financial services<\/li>\n\n\n\n<li>Experience with CI\/CD pipelines and infrastructure automation<\/li>\n<\/ul>\n\n\n\n<p><strong>Security Specialist (Mandatory)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CISSP, CISM, or equivalent security certification<\/li>\n\n\n\n<li>Payment system security and compliance experience<\/li>\n\n\n\n<li>Experience with security assessments and penetration testing<\/li>\n\n\n\n<li>Knowledge of financial services security frameworks<\/li>\n<\/ul>\n\n\n\n<p><strong>Integration Engineer (Mandatory)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum 3 years API development and integration experience<\/li>\n\n\n\n<li>Financial services integration expertise<\/li>\n\n\n\n<li>Experience with legacy system integration and middleware<\/li>\n\n\n\n<li>Strong programming skills in Java, Node.js, or similar<\/li>\n<\/ul>\n\n\n\n<p><strong>8.3 Additional Requirements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Language Skills:<\/strong> English proficiency (primary)<\/li>\n\n\n\n<li><strong>Availability:<\/strong> Key personnel must be available full-time for the project duration<\/li>\n<\/ul>\n\n\n\n<p><strong>9. Evaluation Criteria (Weighted Scoring)<\/strong><\/p>\n\n\n\n<p><strong>9.1 Technical Capability (30 points)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mojaloop implementation experience and success rate (10 points)<\/li>\n\n\n\n<li>Technical architecture approach and methodology (10 points)<\/li>\n\n\n\n<li>Security and compliance framework (5 points)<\/li>\n\n\n\n<li>Innovation and technology leadership (5 points)<\/li>\n<\/ul>\n\n\n\n<p><strong>9.2 Team Expertise and Capacity (25 points)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Key personnel qualifications and experience (10 points)<\/li>\n\n\n\n<li>Team composition and organizational structure (5 points)<\/li>\n\n\n\n<li>Capacity building commitment and knowledge transfer plan (5 points)<\/li>\n\n\n\n<li>Capacity of local integrator partner of the international integrator (5 points)<\/li>\n<\/ul>\n\n\n\n<p><strong>9.3 Implementation Approach (25 points)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Project methodology and timeline (10 points)<\/li>\n\n\n\n<li>Risk management and mitigation strategies (8 points)<\/li>\n\n\n\n<li>Change management and stakeholder engagement (7 points)<\/li>\n<\/ul>\n\n\n\n<p><strong>9.4 Financial Proposal (15 points)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cost competitiveness and value for money (8 points)<\/li>\n\n\n\n<li>Transparent and detailed pricing structure (4 points)<\/li>\n\n\n\n<li>Total cost of ownership considerations (3 points)<\/li>\n<\/ul>\n\n\n\n<p><strong>9.5 References and Track Record (5 points)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client references and satisfaction scores (3 points)<\/li>\n\n\n\n<li>Similar project success stories and case studies (2 points)<\/li>\n<\/ul>\n\n\n\n<p><strong>Minimum Qualifying Score:<\/strong> 70 out of 100 points<\/p>\n\n\n\n<p><strong>10. Submission Requirements<\/strong><\/p>\n\n\n\n<p>Interested firms must submit the following documents:<\/p>\n\n\n\n<p><strong>10.1 Technical Proposal<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Detailed technical approach and methodology<\/li>\n\n\n\n<li>Project timeline with clear milestones and dependencies<\/li>\n\n\n\n<li>Risk management framework and mitigation strategies<\/li>\n\n\n\n<li>Quality assurance and testing approach<\/li>\n\n\n\n<li>Change management and stakeholder engagement strategy<\/li>\n<\/ul>\n\n\n\n<p><strong>10.2 Team and Organizational Information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company profile with relevant experience and capabilities<\/li>\n\n\n\n<li>Organizational structure and project team composition<\/li>\n\n\n\n<li>Subcontracting arrangements (if applicable)<\/li>\n<\/ul>\n\n\n\n<p><strong>10.3 Financial Proposal<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Detailed cost breakdown by phase and deliverable<\/li>\n\n\n\n<li>Resource allocation and pricing structure<\/li>\n\n\n\n<li>Payment schedule aligned with milestones<\/li>\n\n\n\n<li>Cost estimates for extension period<\/li>\n\n\n\n<li>Value-added services and optional components<\/li>\n<\/ul>\n\n\n\n<p><strong>10.4 References and Documentation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Case studies from similar Mojaloop implementations<\/li>\n\n\n\n<li>Relevant certifications and accreditations<\/li>\n\n\n\n<li>Financial statements and company registration documents<\/li>\n\n\n\n<li>Insurance and bonding information<\/li>\n<\/ul>\n\n\n\n<p><strong>11. Terms and Conditions<\/strong><\/p>\n\n\n\n<p><strong>11.1 Contract Type<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fixed-price contract with milestone-based payments<\/li>\n\n\n\n<li>Extension options based on performance evaluation<\/li>\n<\/ul>\n\n\n\n<p><strong>11.3 Intellectual Property<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All customizations and local adaptations become property of CBG<\/li>\n\n\n\n<li>Standard Mojaloop components remain open-source<\/li>\n\n\n\n<li>Documentation and training materials licensed to CBG<\/li>\n<\/ul>\n\n\n\n<p><strong>11.4 Service Level Agreements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>System availability: 99.9% uptime<\/li>\n\n\n\n<li>Incident response: 15 minutes for critical issues<\/li>\n\n\n\n<li>Problem resolution: 4 hours for system-down issues<\/li>\n\n\n\n<li>Performance maintenance: agreed TPS and response time targets<\/li>\n<\/ul>\n\n\n\n<p><strong>RFP publication: 23<\/strong><strong><sup>rd<\/sup><\/strong><strong> June 2025 \u2013 18th July 2025<\/strong><\/p>\n\n\n\n<p><strong>Submission Deadline: 18<\/strong><strong><sup>th<\/sup><\/strong><strong> July 2025<\/strong><\/p>\n\n\n\n<p><strong>Evaluation Period: 21<\/strong><strong><sup>tst<\/sup><\/strong><strong>\u2013 25<\/strong><strong><sup>th<\/sup><\/strong><strong> July 2025<\/strong><\/p>\n\n\n\n<p><strong>Contract Award: 4<\/strong><strong><sup>th<\/sup><\/strong><strong> August 2025<\/strong><\/p>\n\n\n\n<p><strong>Contact Information for any clarification\/questions: <\/strong>Niania Dabo; <a href=\"mailto:ndabo@iidia.org\">ndabo@iidia.org<\/a> ; whatsapp: +44 7455 951178<\/p>\n\n\n\n<p><strong>Send all bids to: <\/strong><a href=\"mailto:ndabo@iidia.org\"><strong>ndabo@iidia.org<\/strong><\/a><strong> et copie <\/strong><a href=\"mailto:iidia@iidia.org\"><strong>iidia@iidia.org<\/strong><\/a><strong>&nbsp;<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>TERMS OF REFERENCE Mojaloop System Integrator &#8211; Enhanced Version The Gambia National Interoperability Platform Implementation Send all bids to: ndabo@iidia.org and copy iidia@iidia.org&nbsp; 1. Background The Central Bank of The Gambia (CBG), in collaboration&#8230;<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17],"tags":[],"class_list":{"0":"post-982","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-jobs"},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/posts\/982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/comments?post=982"}],"version-history":[{"count":7,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/posts\/982\/revisions"}],"predecessor-version":[{"id":1081,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/posts\/982\/revisions\/1081"}],"wp:attachment":[{"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/media?parent=982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/categories?post=982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.iidia.org\/fr\/wp-json\/wp\/v2\/tags?post=982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}